What is your return policy?
We firmly support all our products. If you do not receive the order or the arrived order is damaged, we will provide a full refund or replacement. Please find specific details in our refund and return policy.
My item has been delivered to the incorrect mailbox or stolen delivery after signing?
We are not responsible for misplaced/stolen items after delivery (for example, after delivery of the mailbox). We will ensure that the items are delivered to your address based on the information provided by the logistics company. If the item needs to be replaced, the customer will bear the shipping cost.
Is there any problem? Any suggestions?
If your question is not listed above, feel free to contact us at highlandcrystalvip@gmail.com
